Roost Home
Roost vs Roost Home — what's the difference?
There are two separate things on this site. Roost is a price-comparison tool that pulls real, live prices from partner OTAs at the moment you search. Roost Home is a small set of properties our own team inspects and manages. Different businesses, different ways to book, and different people responsible when something goes wrong on your trip.
Side by side
| Topic | Roost — price comparison | Roost Home — managed by us |
|---|---|---|
| Where the properties come from | Partner OTA inventory, pulled live at search time, covering Thailand and destinations worldwide | Only properties the Roost Home team has inspected and manages itself — a limited set, concentrated in Hua Hin–Pranburi |
| Who takes the booking and the money | The OTA takes the booking and the payment; Roost hands you over to finish there, and may earn a commission on it without raising what you pay | Roost Home receives the request, confirms it, quotes the price, and takes payment itself — you never deal with the owner |
| What the price you see means | A real price from the OTA's API at that second — not a stored number re-presented as current, and it can change at any time | The figure on the property page is an Agoda reference price; the price you actually pay is the one the team confirms after checking real availability |
| Can rank be bought? | No. Results are ordered by Roost Score v2, published in full — quality 45%, deal 25%, location 15%, data completeness 15% | No. All four verification tiers come from what an inspection actually found. No tier is purchasable |
| Who you contact during the stay | The OTA you booked with — the booking contract is with them, not with Roost | The Roost Home team, and only them, from before arrival through check-out |
Booking with Roost Home, step by step
Search with real dates
Pick the destination and the check-in/check-out dates you actually intend to travel on. We only check Roost Home properties that are free in that window — we don't pad the page with properties you can't book.
You send a request, not a completed booking
The button on a property page sends a booking REQUEST, not a finished booking. Nothing is charged and no room is held at this stage. We write it that way everywhere because it is what is true, not out of modesty.
The team confirms and quotes
Roost Home replies within 24 hours to confirm the dates really are free, quote the all-in price including any add-on services you picked, and explain how to pay. If those dates aren't available we say so plainly rather than pushing you onto others.
You pay Roost Home
Always Roost Home directly, never the property owner, and never a personal account someone sends you over chat. Every request gets a tracking reference so you can check its status yourself.
One team until check-out
Before, during, and after the stay you deal with the Roost Home team alone. And you can only leave a review after a stay that actually happened, using your own tracking reference.
What Roost Home will not do
- No fabricated reviews and no seeded placeholder ones — if nobody has reviewed through Roost yet, we say exactly that.
- No purchasable verification tier. A property's tier reflects what an inspection actually found, nothing else.
- No inflated collection counts. Every collection runs a real search and shows what genuinely exists that day.
- Guests never have to negotiate with the owner. The price comes from Roost Home and nowhere else.
- No hidden conflicts of interest — the first Signature villa belongs to Roost's own founder, and that is disclosed on its page.
- No manufactured urgency: no fake countdowns and no untrue "only 2 rooms left" badges.
Every line above is a rule Roost Home already follows on this site, not an aspiration — each one is visible somewhere you can check it.
- Booked and managed directly by Roost Home
- Local team inspects and preps your stay before arrival
- One support team for your whole trip
- No need to coordinate with the property owner
- Pay securely with Roost Home
Signature story
Areeya Beachfront Villas Pranburi — real photos, reviews, price, and a booking form
Curated collections
Pick a trip style, curated by the Roost team
Verification standards
4 tiers of verification, from Verified to Roost Signature
Partner with Roost Home
List your property, or apply as a service partner
Frequently asked questions
What is Roost Home, and how is it different from an OTA?
Roost Home is a curated set of properties Roost hand-picks, verifies, and manages itself, not a giant OTA inventory. Every property passes a 4-tier verification standard (Verified through Roost Signature) and gets real storytelling from the Roost team, not one of thousands of duplicate listings.
How much is the commission?
Roost Home commission runs 8-12% depending on the property's verification tier, compared to the 15-30% typical of most OTAs.
How do I list my property?
Fill out the "Let Roost Home run your property" form on the "Partner with Roost Home" page (/roost-home/partners/) — the Roost Home team will reach out within 48 hours to start the verification process.
Who do I book and pay?
You always book and pay Roost Home directly, never the property owner — Roost Home confirms every booking, quotes the price, and takes payment.
Who looks after me during my stay?
The Roost Home team is your single point of contact for the whole trip, from before arrival through check-out — you never need to coordinate with the property owner. If anything comes up during your stay, contact Roost Home directly.
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