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Roost

Roost Home

Roost vs Roost Home — what's the difference?

There are two separate things on this site. Roost is a price-comparison tool that pulls real, live prices from partner OTAs at the moment you search. Roost Home is a small set of properties our own team inspects and manages. Different businesses, different ways to book, and different people responsible when something goes wrong on your trip.

Side by side

TopicRoost — price comparisonRoost Home — managed by us
Where the properties come fromPartner OTA inventory, pulled live at search time, covering Thailand and destinations worldwideOnly properties the Roost Home team has inspected and manages itself — a limited set, concentrated in Hua Hin–Pranburi
Who takes the booking and the moneyThe OTA takes the booking and the payment; Roost hands you over to finish there, and may earn a commission on it without raising what you payRoost Home receives the request, confirms it, quotes the price, and takes payment itself — you never deal with the owner
What the price you see meansA real price from the OTA's API at that second — not a stored number re-presented as current, and it can change at any timeThe figure on the property page is an Agoda reference price; the price you actually pay is the one the team confirms after checking real availability
Can rank be bought?No. Results are ordered by Roost Score v2, published in full — quality 45%, deal 25%, location 15%, data completeness 15%No. All four verification tiers come from what an inspection actually found. No tier is purchasable
Who you contact during the stayThe OTA you booked with — the booking contract is with them, not with RoostThe Roost Home team, and only them, from before arrival through check-out

Booking with Roost Home, step by step

  1. Search with real dates

    Pick the destination and the check-in/check-out dates you actually intend to travel on. We only check Roost Home properties that are free in that window — we don't pad the page with properties you can't book.

  2. You send a request, not a completed booking

    The button on a property page sends a booking REQUEST, not a finished booking. Nothing is charged and no room is held at this stage. We write it that way everywhere because it is what is true, not out of modesty.

  3. The team confirms and quotes

    Roost Home replies within 24 hours to confirm the dates really are free, quote the all-in price including any add-on services you picked, and explain how to pay. If those dates aren't available we say so plainly rather than pushing you onto others.

  4. You pay Roost Home

    Always Roost Home directly, never the property owner, and never a personal account someone sends you over chat. Every request gets a tracking reference so you can check its status yourself.

  5. One team until check-out

    Before, during, and after the stay you deal with the Roost Home team alone. And you can only leave a review after a stay that actually happened, using your own tracking reference.

What Roost Home will not do

Every line above is a rule Roost Home already follows on this site, not an aspiration — each one is visible somewhere you can check it.

Frequently asked questions

What is Roost Home, and how is it different from an OTA?

Roost Home is a curated set of properties Roost hand-picks, verifies, and manages itself, not a giant OTA inventory. Every property passes a 4-tier verification standard (Verified through Roost Signature) and gets real storytelling from the Roost team, not one of thousands of duplicate listings.

How much is the commission?

Roost Home commission runs 8-12% depending on the property's verification tier, compared to the 15-30% typical of most OTAs.

How do I list my property?

Fill out the "Let Roost Home run your property" form on the "Partner with Roost Home" page (/roost-home/partners/) — the Roost Home team will reach out within 48 hours to start the verification process.

Who do I book and pay?

You always book and pay Roost Home directly, never the property owner — Roost Home confirms every booking, quotes the price, and takes payment.

Who looks after me during my stay?

The Roost Home team is your single point of contact for the whole trip, from before arrival through check-out — you never need to coordinate with the property owner. If anything comes up during your stay, contact Roost Home directly.

Curious about the full ecosystem? Ranking Method